Privacy Policy
1. Information We Collect
When you place an order or create an account with Aureon Health, we collect information you provide directly, including:
- Identity data: first name, last name, email address
- Contact data: billing address, shipping address, phone number
- Transaction data: details about products purchased, payment method type (we do not store full card numbers)
- Technical data: IP address, browser type and version, time zone, operating system
- Usage data: information about how you use our website
2. How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders, including sending order confirmations and shipping notifications
- Manage your account and provide customer support
- Send promotional communications, where you have opted in to receive them
- Improve and personalise your experience on our website
- Comply with legal obligations
- Detect and prevent fraud
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- Service providers: We share data with trusted third parties who assist us in operating our website and conducting our business (including Shopify, payment processors, and shipping carriers). These parties are contractually obligated to keep your information confidential.
- Legal requirements: We may disclose your information when required by law or to protect our rights.
4. Cookies
Our website uses cookies to enhance your experience. Cookies are small files placed on your device that help us remember your preferences and understand how you use our site. You can choose to disable cookies through your browser settings; however, some features of the website may not function properly as a result.
5. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including for legal, accounting, or reporting requirements. Order data is typically retained for 7 years to comply with tax regulations.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access the personal data we hold about you
- The right to request correction of inaccurate data
- The right to request deletion of your data
- The right to object to or restrict our processing of your data
- The right to data portability
- The right to withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at support@aureonhealth.shop.
7. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our store is hosted on Shopify, which maintains industry-standard security measures including SSL encryption for all data transmission.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
9. Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
10. Changes to This Policy
We may update this privacy policy from time to time. When we do, we will revise the "last updated" date at the top of this page. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:
- Email: support@aureonhealth.shop
- Business: Aureon Health
- Distributed by: Ambrosia Brands LLC, 30 N Gould St STE R, Sheridan, WY 82801